There's a whole world of business opportunities just waiting to be unearthed by someone willing to pay a little more attention to their surroundings.
Read MoreShifting focus from Outputs to Outcomes
If your design work didn’t fundamentally change how people do what they do, does it really matter that you did it? Let's talk about outcomes more.
Read MoreBridging strategy and innovation through an Experience Vision
When strategy feels stuck in the short term, an experience vision can light the way forward, sparking innovation and helping teams focus on what truly matters
Read MorePraising good user experiences for a change
I made a human error but the movie theatre was there to save us both time. Let's bring more joy into this New Year by praising good user experiences.
Read MoreSkeuomorphic design greatness or CRAP usability? You decide!
Wondering why I didn't need to enter my card's CVV number was probably the first hint that there was a usability issue afoot in this checkout flow.
Read MoreTo "Cancel" in the parlance of our times
Imagine how awkward it'd be to answer over-the-counter questions like we were using the web. "Are you ready to checkout?" — CANCEL! Let's do better.
Read MoreIs There No Room for Art in User Experience Design?
Art is subjective, that much is true. But what of art's role in experience, product, or service design? Utility and happiness can coexist can't they?
Read MoreUX is not a design, it’s a reaction to one
Being pedantic can be beneficial. We have no more ability to provide a “user experience” than wishing for a genie to bend someone's free will.
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I've always quite liked this UX approach phase diagram by peepaldesign for its simultaneous simplicity and level of detail
10 product research steps before delving into design
Talk is cheap, development is not. Observe, question, learn with these 10 quick and dirty steps.
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Courtesy of gdstream - "User Research Periscope" image taken 9 Sept 2015
Where I fall on the user research vs. UI design line
I just finished listening to the March 31 podcast of Human Tech with their guest Nick Fine (@doctorfine) who was brought on to introduce an idea that shouldn't be radical. He reiterated for all of us that a user experience (UX) is a thing that we all have, it's definitely not something you "do", and above all, research is your ultimate key to success.
One of the main misconceptions companies, stakeholders, and even some self-proclaimed "UX Designers" have when they consider "designing a user experience" is that designing a UI based on all of the best principles and practices will give them what they think they need. But as we know and try to teach, no amount of superb UI design will ever be a catch-all replacement for the need to perform in-depth user research to validate the core ideas being investigated and developed.
As with any good educational podcast, it leaves me wondering, "So where am I fitting in? Am I on the path I want to be on for the sake of us all?" ...
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