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Skeuomorphic design greatness or CRAP usability? You decide!

November 29, 2018

Wondering why I didn't need to enter my card's CVV number was probably the first hint that there was a usability issue afoot in this checkout flow.

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In Research & Design Tags gestalt, error messages, payment, usability, UI design, crap, alignment, proximity, jargon

"Please do not leave this page or go back"

December 22, 2017

I’m not saying we should remove error messages, but let's not treat them like a cop-out for addressing underlying systemic issues in design.

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In Research & Design Tags error prevention, visibility of system status, error messages, usability

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