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Research and Design
27
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Apr 5, 2022
The Discovery to Delivery Model
Apr 5, 2022
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Oct 15, 2021
Research the right things the first time with well-crafted research questions
Oct 15, 2021
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Aug 19, 2021
Task-based personas to the rescue!
Aug 19, 2021
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Feb 21, 2021
Anti-recovery medical device design
Feb 21, 2021
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Nov 17, 2020
HCD is the new me, Or: Why I'm dropping 'UX'
Nov 17, 2020
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Sep 11, 2020
Reflecting on design feedback advice
Sep 11, 2020
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Aug 15, 2020
So you want to run a focus group… but should you?
Aug 15, 2020
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Jul 16, 2020
Testing for customer centricity
Jul 16, 2020
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May 27, 2020
You're more capable than what's on your title
May 27, 2020
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Apr 14, 2020
Ethnographic research - just get started, even during a lockdown
Apr 14, 2020
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Mar 29, 2020
Nearly missing a flight due to a single button
Mar 29, 2020
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Oct 18, 2019
Three shalt be the number thou shalt count... or not
Oct 18, 2019
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Oct 4, 2019
Look broader, Think deeper
Oct 4, 2019
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Aug 29, 2019
Reframing for outcomes over outputs
Aug 29, 2019
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Mar 18, 2019
A case for inspiring experience visions
Mar 18, 2019
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Jan 1, 2019
Highlighting a great user experience for a change
Jan 1, 2019
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Nov 29, 2018
Usability Tips of the Day: Error messages and CRAP visual design
Nov 29, 2018
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Aug 14, 2018
To "Cancel" in the parlance of our times
Aug 14, 2018
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Jul 29, 2018
Is there no room for art in UX and Interaction Design?
Jul 29, 2018
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Jul 19, 2018
UX: Not a design, but a reaction
Jul 19, 2018
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Jul 2, 2018
10 quick and dirty steps for understanding the progression of user research before design
Jul 2, 2018
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Apr 18, 2018
Where I fall on the user research vs. UI design line
Apr 18, 2018
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Dec 22, 2017
"Please do not leave this page or go back"
Dec 22, 2017
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Dec 7, 2017
#DailyUX Challenge 1 - The Perfect Wallet
Dec 7, 2017
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Oct 11, 2017
Hilariously Bad Security Fields
Oct 11, 2017
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Aug 28, 2017
Being Prepared for the Unexpected
Aug 28, 2017
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Aug 26, 2017
A Beautiful Welcome
Aug 26, 2017
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Everyday Experiences Podcast
16
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May 25, 2023
The UX of Bags | Everyday Experiences Podcast (#16)
May 25, 2023
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Dec 6, 2022
The UX of Airports | Everyday Experiences Podcast (#15)
Dec 6, 2022
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Sep 12, 2022
The UX of Auto Parts Stores | Everyday Experiences Podcast (#14)
Sep 12, 2022
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Mar 30, 2022
The UX of Family Travel with Lulu Pachuau | Everyday Experiences Podcast (#13)
Mar 30, 2022
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Feb 22, 2022
The UX of Web Browsers | Everyday Experiences Podcast (#12)
Feb 22, 2022
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Jan 26, 2022
The UX of Utensils with Janice Chan | Everyday Experiences Podcast (#11)
Jan 26, 2022
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Dec 21, 2021
The UX of Malls | Everyday Experiences Podcast (#10)
Dec 21, 2021
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Nov 18, 2021
The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)
Nov 18, 2021
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Aug 4, 2021
The UX of Upgrades | Everyday Experiences Podcast (#8)
Aug 4, 2021
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Jul 9, 2021
The UX of Kids' Things with Doug Collins | Everyday Experiences Podcast (#7)
Jul 9, 2021
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May 29, 2021
The UX of Cables | Everyday Experiences Podcast (#6)
May 29, 2021
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Mar 23, 2021
The UX of Postal Services with Kate Rutter | Everyday Experiences Podcast (#5)
Mar 23, 2021
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Jan 23, 2021
The UX of Buttons | Everyday Experiences Podcast (#4)
Jan 23, 2021
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Dec 29, 2020
The UX of Grocery Stores | Everyday Experiences Podcast (#3)
Dec 29, 2020
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Dec 10, 2020
Host Introductions | Everyday Experiences Podcast (#2)
Dec 10, 2020
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Dec 3, 2020
The UX of Bars & Pubs | Everyday Experiences Podcast (#1)
Dec 3, 2020
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Growth
6
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Jan 2, 2025
New Year's Day is too easy to pretend to be good
Jan 2, 2025
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Dec 12, 2024
On becoming a NZ Dual Citizen (Part 2)
Dec 12, 2024
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Oct 31, 2024
Why I applied for NZ Citizenship before the US Election (Part 1)
Oct 31, 2024
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Nov 12, 2021
Learn to Fly or: How I learned to stop feeling like a failure and love the process
Nov 12, 2021
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Jun 1, 2021
Getting hired - a job interview guide
Jun 1, 2021
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May 27, 2020
You're more capable than what's on your title
May 27, 2020
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Strategy
4
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Poetry
3
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Me
2
