In this episode, Geoff Wilson and Guy Thompson debate why it feels like there are no universally applied standards for digital or physical buttons. Communication technology standards have been rigorously documented and applied, yet button behaviour is seemingly left up to the whim of the designer.
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In this episode, Geoff Wilson and Guy Thompson ponder how grocery stores could be better designed for the customer, and whether that is in supermarkets’ best interests.
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In this episode, Geoff Wilson and Guy Thompson recount their inspiration for this podcast and how their career paths influnced this mutual curiosity for observational design. Plus, real life examples of what happens "when usability falls off a cliff".
Read MoreMy pointer finger was trembling. Any less pressure and my cursor would have clicked a Cancel I didn’t intend. Let this be a usability lesson for all.
Read MoreWondering why I didn't need to enter my card's CVV number was probably the first hint that there was a usability issue afoot in this checkout flow.
Read MoreImagine how awkward it'd be to answer over-the-counter questions like we were using the web. "Are you ready to checkout?" — CANCEL! Let's do better.
Read MoreI’m not saying we should remove error messages, but let's not treat them like a cop-out for addressing underlying systemic issues in design.
Read MoreTaking the mickey out of poorly designed security fields to prove a point (and my penchant for the pedantic).
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