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Skeuomorphic design greatness or CRAP usability? You decide!

November 29, 2018

Wondering why I didn't need to enter my card's CVV number was probably the first hint that there was a usability issue afoot in this checkout flow.

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In Research & Design Tags gestalt, error messages, payment, usability, UI design, crap, alignment, proximity, jargon

Where I fall on the User Research vs Experience Design line

April 18, 2018

When I'm testing out these decisions out with real people, I feel reassured that whatever this title would be, I'm providing value and reducing risk.

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In Research & Design Tags user research, psychology, UI design, UX design

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