Did it "need" to take months? No. This is less about how long it took to get an idea through to delivery, and more about the rewarding feeling of being commited to a challenge.
Read MoreA Discovery to Delivery Model
I needed a way to explain to our Transformation programme what going from a chunky discovery effort all the way to a delivery might look like. This is what I came up with. Obvious? Hopefully.
Read MoreShifting focus from Outputs to Outcomes
If your design work didn’t fundamentally change how people do what they do, does it really matter that you did it? Let's talk about outcomes more.
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