Ahh, the start of the New Year—so full of hope, promise, and a million downloads of the trendiest habit-tracking app. Funny, then, that my own logged results for January 1st would first appear as either a slip up or a total, abject failure at goal-setting. But is it?
Read MoreA case for inspiring experience visions
Before anyone starts defining the experience vision, it’ll help to have a good idea what the business and brand realistically stands for, where they believe they want to go, and what they’re willing to endure. Without those ingredients, commitment to the cause starts on shaky ground.
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