UX design leader and instructor, Jared Spool, recently tweeted a common, seemingly-critical warning that we still see too often on eCommerce and bill-payment sites, "Your purchase is in progress. Please do not leave this page or go back." But this got me wondering, what catastrophic effects would there be if we were given these process-interruption warning in other moments of our lives and those systems failed to consider our needs?
"Your elevator is descending. Please do not press another floor button or the elevator cables will snap." Hmmm...
Read MoreWhenever I'm told, "Make this thing", my first reaction is always, "Why?" In this first #DailyUX challenge, we were given the task of designing the perfect wallet for a friend. However, in order to satisfy that nagging "Why?" question, I knew that we'd all be better served by understanding my friend's current problems rather than jumping straight into the design phase of a releasable product, so that's what I set out to do...
Read MoreYou've likely come across web forms with an interactive security checkpoint in the past such as during activity touchpoints like account sign-ups, logins, and finalising purchases. However, yesterday whilst doing a little competitor research, I came across one of the worst "security" fields that I have ever seen...
Read MoreUser interviews sometimes occur in the unlikeliest of places; are you prepared for your next impromptu discussion?
Read MoreSeeing their happy paths on the wall signaled their seriousness in embracing this ‘new’ world of UX-led design. It's time to get started!
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