In this episode, Geoff Wilson and Guy Thompson recount their inspiration for this podcast and how their career paths influnced this mutual curiosity for observational design. Plus, real life examples of what happens "when usability falls off a cliff".
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In this pilot episode of the Everyday Experiences Podcast, an overly-excited Geoff Wilson is joined by the eloquent Guy Thompson to dive into dive bars—exploring the design choices that influence bar patrons and tenders for better or worse. Hey barkeep, pour us another round!
Read MoreThe wave pushed me and I pushed back, but alas, it was stronger. After years of fighting UX’s relegation to the realm of digital-only products, I’m finally accepting the changing tide.
Read MoreIt doesn't matter how good your feedback is if it's not delivered with care and consideration of your audience. Here's some of great ways to start.
Read MoreHow do you know when a focus group is the right research method for the job? I'm writing the pros and cons down here for all of us.
Read MoreWith more and more businesses jumping on the feel-good branding bandwagon, labelling themselves as “customer-first”, let's test how much they mean it
Read MoreYou don't need a fancy job title to start noticing and improving the everyday experiences wherever you work. Don't let a label define your limits.
Read MoreThis is ethnography for free. The only buy-in needed is a few minutes of attentive curiosity. No judgements or solutioning, only observations.
Read MoreMy pointer finger was trembling. Any less pressure and my cursor would have clicked a Cancel I didn’t intend. Let this be a usability lesson for all.
Read MoreClicks aren't an indicator of anything beyond confirming that some kind of finger has touched some kind of button, so stop counting and consider this
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