There is a push to redirect capital-D “Design” from being a growth driver for commercial consumption to an industry considerate of post-Anthropocene impacts. I’m trying to understand it.
Read MoreEpisode 9 — The UX of Hotels
No pillow mints, only Presidents
The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)
In this episode, Geoff Wilson is joined by Kim Goodwin to take the covers off hotel experiences and see what’s lurking behind the closet doors. We’re going beyond website bookings and into room design, amenities, #hotelhacks, and of course checking in and out. You don’t have to go home, but you can’t stay here.
Read MoreFrom product requirement to patient harm
The ear-piercing beeps and wails from this medical device puts smoke alarms to shame. Too bad it hurts fragile patients just as much as their parents sitting next to them.
Read MoreHCD is the new me
The wave pushed me and I pushed back, but alas, it was stronger. After years of fighting UX’s relegation to the realm of digital-only products, I’m finally accepting the changing tide.
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