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Deep thinking and improvising my way through life... then recording it on a page
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The long-term tail of capital-D Design

October 30, 2022

There is a push to redirect capital-D “Design” from being a growth driver for commercial consumption to an industry considerate of post-Anthropocene impacts. I’m trying to understand it.

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In Research & Design Tags environment, HCD, ethics
episode 9 cover art showing Kim Goodwin and a hotel room

Episode 9 — The UX of Hotels

No pillow mints, only Presidents

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The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)

November 18, 2021

In this episode, Geoff Wilson is joined by Kim Goodwin to take the covers off hotel experiences and see what’s lurking behind the closet doors. We’re going beyond website bookings and into room design, amenities, #hotelhacks, and of course checking in and out. You don’t have to go home, but you can’t stay here.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, CX, hotels, hotel, hotelux, staff experience, customer experience, user experience, UX, HCD, brand, diversity, discrimination
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From product requirement to patient harm

February 21, 2021

The ear-piercing beeps and wails from this medical device puts smoke alarms to shame. Too bad it hurts fragile patients just as much as their parents sitting next to them.

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In Product, Research & Design Tags ecosystem, context of use, medical device, Product Design, HCD, nitric oxide, NICU

HCD is the new me

November 17, 2020

The wave pushed me and I pushed back, but alas, it was stronger. After years of fighting UX’s relegation to the realm of digital-only products, I’m finally accepting the changing tide.

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In Research & Design Tags HCD, UX, CX, Customer Experience, user experience, Service Design, Product Design, brand
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