ISO-9241-210 defines User Experience (UX) as “A person's perceptions and responses resulting from the use and/or anticipated used of a product, system, or service,” but alas, the time has finally come for me to make a change in labelling what I do…
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“Working on complex socio-technical systems - that’s what we should be teaching to our young, aspiring designers.” This spoke to me (as Don Norman’s videos often do) as a message worth sharing to anyone feeling like they’re beholden to how someone else perceives their title and their supposed responsibilities within.
So, for all of my fellow “UXers” in the back feeling left out or stuck in a digital-only world, know this…
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