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Everyday Experiences Podcast Episode 16 cover art showing two people with bags walking down a city sidewalk

Episode 16 — The UX of Bags

Now with more useless pockets!

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The UX of Bags | Everyday Experiences Podcast (#16)

May 25, 2023

In this episode, Geoff Wilson discovers Guy Thompson’s fascination with red bags, blue bags, hand bags, bags-bags. If only we revived Dr. Seuss to have him talk about the careful balance of utility, durability, and aesthetics that goes into your everyday bag design.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, CX, product design, UX, utility, aesthetics, fashion, fashion design, bags, handbags, everyday bags, fashion accessories
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Everyday Experiences Podcast Episode 15 - The International Arrivals and Departure Experience episode art showing a "Review trip details" screenshot

Episode 15 — The UX of Airports

Did you bring your arrival and departure forms?

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The UX of Airports | Everyday Experiences Podcast (#15)

December 6, 2022

In this episode, Geoff Wilson and Guy Thompson acknowledge and gripe about the challenges in getting international air travel “back to the way it was” post-covid. They won’t let us leave, and they won’t let us stay. There’s probably a form for that too.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, service design, CX, customer experience, servicedesign, travel, international travel, airlines, flying, border security, airport security, DPD
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Everyday Experiences Podcast episode art showing blurred auto parts store

Episode 14 — The UX of Auto Parts Stores

Now with road noise!

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The UX of Auto Parts Stores | Everyday Experiences Podcast (#14)

September 12, 2022

In this episode, Geoff Wilson and Guy Thompson end their podcast hiatus to record together in person for the first time... from a phone... in a car. If you like immersing yourself into your users’ environment to better understand their needs, then buckle in to hear this lively discussion from the back seat.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, service design, CX, customer experience, auto parts, proposition, brand, retail, car parts
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episode 13 art with Lulu Pachuau and an open motorway

Episode 13 — The UX of Family Travel

By land, sea, air, and podcasts

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The UX of Family Travel with Lulu Pachuau | Everyday Experiences Podcast (#13)

March 30, 2022

In this episode, Geoff Wilson brings in local designer Lulu Pachuau to get a mother’s perspective on the best and worst of family travel methods by land, sea, and air. There are so many little tweaks available that’d make for a more pleasant experience.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, family, travel, road trip, productdesign, service design, flight, cruise, rubbish, coffee, playground, stress, userpalooza, UX strategy
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episode 12 art with distorted web browser icons

Episode 12 — The UX of Web Browsers

Surfing without an Edge

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The UX of Web Browsers | Everyday Experiences Podcast (#12)

February 22, 2022

In this episode, Geoff Wilson and Guy Thompson manage to talk about web browsers without even once saying "surfing the web" (well, until now).

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, browser, Edge, Chrome, Safari, Opera, Firefox, plugins, extensions, information
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episode 11 cover art with Janice Chan and a lot of silverware

Episode 11 — The UX of Utensils

A spoon for every occasion

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The UX of Utensils with Janice Chan | Everyday Experiences Podcast (#11)

January 26, 2022

In this episode, Geoff Wilson brings in local designer Janice Chan to sample the most niche of design topics: spoons, scissors, and other serving utensils. Noticing the unexamined usefulness of our everyday tools is our jam, so here’s a double scoop.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, sustainability, accessibility, utensils, utensil, scissors, business, brand, kitchen, OXO Good Grips, culture, materials, sporks, eating
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episode 10 cover art showing a shopping mall information kiosk

Episode 10 — The UX of Malls

And their lawful evil layouts

Listen & Learn Here

The UX of Malls | Everyday Experiences Podcast (#10)

December 21, 2021

In this episode, Geoff Wilson and Guy Thompson virtually explore the nefarious design choices that give shopping malls their shape. Want to give your subconscious a fighting chance against the onslaught of eye candy lining the storefronts? We might just have the tip to help you be a more intentional consumer.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, CX, customer experience, shopping, shopping malls, malls, gruen transfer, consumerism, consumers, lost, wayfinding, navigation, information architecture, impulse buying
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episode 9 cover art showing Kim Goodwin and a hotel room

Episode 9 — The UX of Hotels

No pillow mints, only Presidents

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The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)

November 18, 2021

In this episode, Geoff Wilson is joined by Kim Goodwin to take the covers off hotel experiences and see what’s lurking behind the closet doors. We’re going beyond website bookings and into room design, amenities, #hotelhacks, and of course checking in and out. You don’t have to go home, but you can’t stay here.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, CX, hotels, hotel, hotelux, staff experience, customer experience, user experience, UX, HCD, brand, diversity, discrimination
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episode 8 cover art showing an unopened iPhone box

Episode 8 — The UX of Upgrades

Don’t make me do work

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The UX of Upgrades | Everyday Experiences Podcast (#8)

August 4, 2021

In this episode, Geoff Wilson and Guy Thompson team up and trade barbs in debating Guy’s reluctance to move to his new phone. As you know what they say, they just don’t make physical and digital products like they used to.

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In Everyday Experiences Podcast Tags everydayexperiences, ux, userexperience, hcd, podcast, design, sustainability, product design, planned obsolescence, updates, upgrades, next gen, everydayux, consoles, Google, Apple, eWaste, phones, environment, anticipointment
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Everyday Experiences Podcast cover art with Doug Collins face and a tipped over sippy cup

Episode 7 — The UX of Kids’ Things

Hands up for a sippy cup

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The UX of Kids' Things with Doug Collins | Everyday Experiences Podcast (#7)

July 9, 2021

In this episode, Geoff Wilson is joined by Doug Collins to explore the balance needed to design for customers who aren’t the users, but are ultimately the ones left cleaning up the mess… in this case being the parents of small humans.

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In Everyday Experiences Podcast Tags everydayexperiences, ux, userexperience, customerexperience, hcd, podcast, design, uxtalk, kids, children, sustainability, parents, toys, vtech, bibs
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