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Everyday Experiences Podcast Episode 15 - The International Arrivals and Departure Experience episode art showing a "Review trip details" screenshot

Episode 15 — The UX of Airports

Did you bring your arrival and departure forms?

Listen & Learn Here

The UX of Airports | Everyday Experiences Podcast (#15)

December 6, 2022

In this episode, Geoff Wilson and Guy Thompson acknowledge and gripe about the challenges in getting international air travel “back to the way it was” post-covid. They won’t let us leave, and they won’t let us stay. There’s probably a form for that too.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, service design, CX, customer experience, servicedesign, travel, international travel, airlines, flying, border security, airport security, DPD
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Everyday Experiences Podcast episode art showing blurred auto parts store

Episode 14 — The UX of Auto Parts Stores

Now with road noise!

Listen to this episode

The UX of Auto Parts Stores | Everyday Experiences Podcast (#14)

September 12, 2022

In this episode, Geoff Wilson and Guy Thompson end their podcast hiatus to record together in person for the first time... from a phone... in a car. If you like immersing yourself into your users’ environment to better understand their needs, then buckle in to hear this lively discussion from the back seat.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, service design, CX, customer experience, auto parts, proposition, brand, retail, car parts
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episode 13 art with Lulu Pachuau and an open motorway

Episode 13 — The UX of Family Travel

By land, sea, air, and podcasts

Listen & Learn Here

The UX of Family Travel with Lulu Pachuau | Everyday Experiences Podcast (#13)

March 30, 2022

In this episode, Geoff Wilson brings in local designer Lulu Pachuau to get a mother’s perspective on the best and worst of family travel methods by land, sea, and air. There are so many little tweaks available that’d make for a more pleasant experience.

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In Everyday Experiences Podcast Tags everydayexperiences, podcast, design, everydayux, family, travel, road trip, productdesign, service design, flight, cruise, rubbish, coffee, playground, stress, userpalooza, UX strategy
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