Imagine this… You’re playing the popular board game Settlers of Catan. Your objective is to earn enough victory points to win, and the primary means of doing so is building settlements and cities. These settlements and cities take certain resources to build; resources that you’ll need to collect and save up for. But what should you buy? What should you build? Well… what is your strategy?
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Complexity Testing in UX: Navigating the snowball effect of 'simple' feature additions
Don't let simple features turn into complex problems. Uncover the hidden impacts of adding new ideas before they snowball into bigger problems with complexity testing. Your budgets and backlogs will thank you.
Read MoreOur Discovery to Delivery Model - click to enlarge (or copy and share 🤓)
The Discovery to Delivery Model
Little more than a simplified, visual mashup of the Double Diamond design process, a Build-Measure-Learn development loop, and an overly lightweight representation of delivering a solution to market - but that’s the point. I needed to illustrate how a transformation programme could align their next phase of work, and these combined processes seemed to best frame the outcomes we were after...
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Episode 13 — The UX of Family Travel
By land, sea, air, and podcasts
The UX of Family Travel with Lulu Pachuau | Everyday Experiences Podcast (#13)
In this episode, Geoff Wilson brings in local designer Lulu Pachuau to get a mother’s perspective on the best and worst of family travel methods by land, sea, and air. There are so many little tweaks available that’d make for a more pleasant experience.
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Episode 12 — The UX of Web Browsers
Surfing without an Edge
The UX of Web Browsers | Everyday Experiences Podcast (#12)
In this episode, Geoff Wilson and Guy Thompson manage to talk about web browsers without even once saying "surfing the web" (well, until now).
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Episode 11 — The UX of Utensils
A spoon for every occasion
The UX of Utensils with Janice Chan | Everyday Experiences Podcast (#11)
In this episode, Geoff Wilson brings in local designer Janice Chan to sample the most niche of design topics: spoons, scissors, and other serving utensils. Noticing the unexamined usefulness of our everyday tools is our jam, so here’s a double scoop.
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Episode 10 — The UX of Malls
And their lawful evil layouts
The UX of Malls | Everyday Experiences Podcast (#10)
In this episode, Geoff Wilson and Guy Thompson virtually explore the nefarious design choices that give shopping malls their shape. Want to give your subconscious a fighting chance against the onslaught of eye candy lining the storefronts? We might just have the tip to help you be a more intentional consumer.
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Episode 9 — The UX of Hotels
No pillow mints, only Presidents
The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)
In this episode, Geoff Wilson is joined by Kim Goodwin to take the covers off hotel experiences and see what’s lurking behind the closet doors. We’re going beyond website bookings and into room design, amenities, #hotelhacks, and of course checking in and out. You don’t have to go home, but you can’t stay here.
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Let’s spruce up the blog with a GIF for once whilst a certain music video from ‘99 comes to mind…
Learn to Fly or: How I learned to stop feeling like a failure and love the process
Throw away your list of failed experiments, the projects that didn’t get off the ground, the books or screenplays that failed to sell. Keep the lessons you’ve learned in mind, but recognise that it may simply have been the approach, the pitch, or the conditions at the time that were not optimal for success - the idea may still have legs.
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Research the right things the first time with well-crafted research questions
A research question is not a question you’d ask a user or customer in an interview, survey, or any other study. A research question is what you need to learn to help you or your stakeholders make a good, data-informed decision. So, how do we define research questions in such a way that both guides our studies and reminds us that there’s more than one way to get those answers when the goal is helping stakeholders learn?
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