Customer research is not all about knowing what questions to ask, how to ask them, and then getting answers. The gold is in clearly communicating what has been learned and the implication of the insights to those who need to hear it when they need to hear it.
Read MoreGetting Hired: a job interview guide
All that I've learned to date in the way of job interviews, distilled down into an extensive guide for others embarking on the hunt.
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