In this episode, Geoff Wilson and Guy Thompson manage to talk about web browsers without even once saying "surfing the web" (well, until now).
Read MoreEpisode 12 — The UX of Web Browsers
Surfing without an Edge
Episode 11 — The UX of Utensils
A spoon for every occasion
The UX of Utensils with Janice Chan | Everyday Experiences Podcast (#11)
In this episode, Geoff Wilson brings in local designer Janice Chan to sample the most niche of design topics: spoons, scissors, and other serving utensils. Noticing the unexamined usefulness of our everyday tools is our jam, so here’s a double scoop.
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Episode 10 — The UX of Malls
And their lawful evil layouts
The UX of Malls | Everyday Experiences Podcast (#10)
In this episode, Geoff Wilson and Guy Thompson virtually explore the nefarious design choices that give shopping malls their shape. Want to give your subconscious a fighting chance against the onslaught of eye candy lining the storefronts? We might just have the tip to help you be a more intentional consumer.
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Episode 9 — The UX of Hotels
No pillow mints, only Presidents
The UX of Hotels with Kim Goodwin | Everyday Experiences Podcast (#9)
In this episode, Geoff Wilson is joined by Kim Goodwin to take the covers off hotel experiences and see what’s lurking behind the closet doors. We’re going beyond website bookings and into room design, amenities, #hotelhacks, and of course checking in and out. You don’t have to go home, but you can’t stay here.
Read MoreLearn to Fly or: How I Learned to Stop Fearing Failure and Love the Process
What systems, processes, or cultures exist today that might be keeping the next great idea from taking off? Things change. Opportunities open.
Read MoreResearch the right things the first time (with well-crafted research questions)
Customer research is not all about knowing what questions to ask, how to ask them, and then getting answers. The gold is in clearly communicating what has been learned and the implication of the insights to those who need to hear it when they need to hear it.
Read MoreTask-based personas to the rescue!
How I feel about user personas depends on whether they look more like a treasure map or a one-and-done printed page of unvalidated assumptions. Luckily, friends, there is a cure.
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Episode 8 — The UX of Upgrades
Don’t make me do work
The UX of Upgrades | Everyday Experiences Podcast (#8)
In this episode, Geoff Wilson and Guy Thompson team up and trade barbs in debating Guy’s reluctance to move to his new phone. As you know what they say, they just don’t make physical and digital products like they used to.
Read More5 Impressive yet impactless vanity metrics and how to correct them
Being able to prove the value of our work is useful for any role. But celebrating ambiguous stats will only cover for so long. Learn what to do here.
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Episode 7 — The UX of Kids’ Things
Hands up for a sippy cup
The UX of Kids' Things with Doug Collins | Everyday Experiences Podcast (#7)
In this episode, Geoff Wilson is joined by Doug Collins to explore the balance needed to design for customers who aren’t the users, but are ultimately the ones left cleaning up the mess… in this case being the parents of small humans.
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