All that I've learned to date in the way of job interviews, distilled down into an extensive guide for others embarking on the hunt.
Read MoreEpisode 6 — The UX of Cables
How many Micro USBs does one need?
The UX of Cables | Everyday Experiences Podcast (#6)
In this episode, Geoff Wilson and Guy Thompson 'plug back in' to lament how easy it is to end up with the e-waste nighmare that is the cable drawer (we know you have one too).
Read MoreEpisode 5 — The UX of Postal Services
Ding! You’ve got mail! (Probably bills)
The UX of Postal Services with Kate Rutter | Everyday Experiences Podcast (#5)
In this episode, the fabulous Kate Rutter joins Geoff Wilson in tackling [read: deftly complaining about] the most complex customer experience covered on this show thus far: The Postal Service.
Read MoreFrom product requirement to patient harm
The ear-piercing beeps and wails from this medical device puts smoke alarms to shame. Too bad it hurts fragile patients just as much as their parents sitting next to them.
Read MoreEpisode 4 — The UX of Buttons
Buttons? We don’t need no stinking buttons!
The UX of Buttons | Everyday Experiences Podcast (#4)
In this episode, Geoff Wilson and Guy Thompson debate why it feels like there are no universally applied standards for digital or physical buttons. Communication technology standards have been rigorously documented and applied, yet button behaviour is seemingly left up to the whim of the designer.
Read MoreEpisode 3 — The UX of Grocery Stores
Who is hiding all the honey?
The UX of Grocery Stores | Everyday Experiences Podcast (#3)
In this episode, Geoff Wilson and Guy Thompson ponder how grocery stores could be better designed for the customer, and whether that is in supermarkets’ best interests.
Read MoreEpisode 2 — Host Introductions
Or: When Usability Falls Off a Cliff
Host Introductions | Everyday Experiences Podcast (#2)
In this episode, Geoff Wilson and Guy Thompson recount their inspiration for this podcast and how their career paths influnced this mutual curiosity for observational design. Plus, real life examples of what happens "when usability falls off a cliff".
Read MoreEpisode 1 — The UX of Bars & Pubs
Pour us another round!
The UX of Bars & Pubs | Everyday Experiences Podcast (#1)
In this pilot episode of the Everyday Experiences Podcast, an overly-excited Geoff Wilson is joined by the eloquent Guy Thompson to dive into dive bars—exploring the design choices that influence bar patrons and tenders for better or worse. Hey barkeep, pour us another round!
Read MoreHCD is the new me
The wave pushed me and I pushed back, but alas, it was stronger. After years of fighting UX’s relegation to the realm of digital-only products, I’m finally accepting the changing tide.
Read MoreGive feedback that builds, not breaks
It doesn't matter how good your feedback is if it's not delivered with care and consideration of your audience. Here's some of great ways to start.
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