Don’t complain; do somethign about it. And I did. It is the 31st of October 2024, fitting—perhaps—that it is Halloween Day and I am one click away from submitting my application for NZ [Dual] Citizenship.
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Dymo label maker with label scraps on the table alongside scissors and a tape measure. Image courtesy of Wikipedia Commons
Why I'm re-branding from UX to HCD
ISO-9241-210 defines User Experience (UX) as “A person's perceptions and responses resulting from the use and/or anticipated used of a product, system, or service,” but alas, the time has finally come for me to make a change in labelling what I do…
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Hilariously Bad Security Fields
You've likely come across web forms with an interactive security checkpoint in the past such as during activity touchpoints like account sign-ups, logins, and finalising purchases. However, yesterday whilst doing a little competitor research, I came across one of the worst "security" fields that I have ever seen...
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A Beautiful Welcome
I can't fully express to you the deep joy I instantaneously felt upon walking into my new client's workspace and seeing two giant user journey maps taped up to the wall in all of their Post-it Note glory.
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