What I’m calling myself these days
writer / researcher / once-podcaster / occasional comedian / “and more”
I've stripped out the passionate About Me speech meant to encourage a sense of undeniable hireability—it felt too contrived with too few em dashes. My writing and podcasts reflect how I think and what I’m thinking about, so if you want to know more or see how I might help you, reach out and let’s talk.
What I’m working on
Kiwibank - Senior Design Researcher (ie. the day job)
migrating and collating all content from my old comedy-philosophy website and externally published design articles under a single blog-shaped umbrella with a GW stamped on it
then, as if that wasn’t enough, migrating all of this you see here into a new Wordpress site
Where I’ve previously worked
Kiwibank - Customer Experience Research Manager
Kiwibank - Customer Propositions and Retention Manager
UX Auckland - Meetup Event Host + Social Media Manager
St John NZ - Experience Design Strategist (Self-employed Consultant)
Northrop Grumman Mission Systems - Software Systems Engineer and UX Lead
Virginia Tech Dining Services - Student Manager
past speaking/Hosting engagements
Podcast Host - Everyday Experiences Podcast (2020-2023)
Podcast Guest - “99. Post Mortem of the ‘What Do We Reckon’ Project” - Ruddle Me This! with Taylor Ruddle (Dec 2024)
Podcast Guest - “77. Breaking down ‘The Menu’ with Comedian Geoff Wilson” - Ruddle Me This! with Taylor Ruddle (Dec 2024)
Panelist - “What Is Needed To Create Agile Teams And Strengthen Culture To Improve Customer Experiences?” - Improving Customer Service Design, Delivery & Experience Through Human-Centred Design Forum (Jun 2022)
Panelist - “How Can We Build And Nurture Customer Trust And Engagement Within Service Journeys” - Improving Customer Service Design, Delivery & Experience Through Human-Centred Design Forum (Jun 2022)
Meetup Host - “Recognising and Validating Assumptions to Reduce Risk” - UX Auckland (Aug 2020)
Meetup Host - “Let’s Talk About Our Mistakes” - UX Auckland (Jul 2020)
Meetup Host - “Qualitative vs Quantitative Research Misconceptions” - UX Auckland (Jun 2020)
Meetup Host - “Personas” - UX Auckland (Jun 2020)
Meetup Host - “Seeing 20/20 Clearly - What To Know When Job Hunting This Year” - UX Auckland (February 2020)
Meetup Co-host - “UX Lightning Talks” - UX Auckland (Jul 2019)
Meetup Co-host - “CSS Collaboration” - UX Auckland (May 2019)
Meetup Co-host - (bimonthly networking socials) - UX Auckland (Jun 2019 - Dec 2020)