Don’t complain; do somethign about it. And I did. It is the 31st of October 2024, fitting—perhaps—that it is Halloween Day and I am one click away from submitting my application for NZ [Dual] Citizenship.
Read MoreReal reviews happen in private. Are your DMs next?
Consumer reviews shape purchasing decisions, but are ratings realistic? Your DMs hold the answers. And everybody wants them.
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Episode 16 — The UX of Bags
Now with more useless pockets!
The UX of Bags | Everyday Experiences Podcast (#16)
In this episode, Geoff Wilson discovers Guy Thompson’s fascination with red bags, blue bags, hand bags, bags-bags. If only we revived Dr. Seuss to have him talk about the careful balance of utility, durability, and aesthetics that goes into your everyday bag design.
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Episode 15 — The UX of Airports
Did you bring your arrival and departure forms?
The UX of Airports | Everyday Experiences Podcast (#15)
In this episode, Geoff Wilson and Guy Thompson acknowledge and gripe about the challenges in getting international air travel “back to the way it was” post-covid. They won’t let us leave, and they won’t let us stay. There’s probably a form for that too.
Read MoreThe long-term tail of capital-D Design
There is a push to redirect capital-D “Design” from being a growth driver for commercial consumption to an industry considerate of post-Anthropocene impacts. I’m trying to understand it.
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Episode 14 — The UX of Auto Parts Stores
Now with road noise!
The UX of Auto Parts Stores | Everyday Experiences Podcast (#14)
In this episode, Geoff Wilson and Guy Thompson end their podcast hiatus to record together in person for the first time... from a phone... in a car. If you like immersing yourself into your users’ environment to better understand their needs, then buckle in to hear this lively discussion from the back seat.
Read MoreStrategy distinguishes opportunity from distraction
From board games to board rooms, the questions are no different. What should we build? What should we buy? What’s next? You need but follow your strategy to know.
Read MoreComplexity Testing in UX: Navigating the snowball effect of 'simple' feature additions
Don't let simple features turn into complex problems. Uncover the hidden impacts of adding new ideas before they snowball into bigger problems with complexity testing. Your budgets and backlogs will thank you.
Read MoreA Discovery to Delivery Model
I needed a way to explain to our Transformation programme what going from a chunky discovery effort all the way to a delivery might look like. This is what I came up with. Obvious? Hopefully.
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Episode 13 — The UX of Family Travel
By land, sea, air, and podcasts
The UX of Family Travel with Lulu Pachuau | Everyday Experiences Podcast (#13)
In this episode, Geoff Wilson brings in local designer Lulu Pachuau to get a mother’s perspective on the best and worst of family travel methods by land, sea, and air. There are so many little tweaks available that’d make for a more pleasant experience.
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