Geoff and Guy both acknowledge and lament the challenges in getting airlines and international travel "back to the way it was", particularly in regard to all the extra security and forms being required to arrive or depart a country.
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Ep.5 - The Postal Service Experience with Kate Rutter - You've got mail
Kate Rutter joins Geoff to tackle (i.e. mutually complain about) the most complex everyday experience covered on this show thus far: The Postal Service. Listen in to this extra special episode where we, in Kate's fitting words, continue to "bring and highlight the specialness and interestingness of what might be perceived as mundane design."
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Ep.3 - The Grocery Store Experience - Where's the honey?
Geoff and Guy explore the mind (and wallet) controlling design decisions that influenced supermarket layouts, why online grocery shopping might be worth trying out, and the absolute pain in trying to find specific products - seriously, which aisle is the honey on?! Listen in as we ponder how might grocery stores be better designed for the customer and whether this is always in the business's best interest.
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Ep.2 - When usability falls off a cliff - Introductions
Geoff and Guy discuss their inspiration for this podcast, how their career paths influnced this mutual curiosity for observational design, and real life examples of what happens "when usability falls off a cliff".
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Ep.1 - The Bar Experience (Pilot) - Pour us another round
In this pilot episode, an overly-excited Geoff Wilson is joined by the eloquent Guy Thompson to dive into dive bars to explore what design considerations influence both the bar patron and bartender experiences and notice the customer or business opportunities that might emerge. Hey barkeep, pour us another round!
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