Geoff and Guy explore the mind (and wallet) controlling design decisions that influenced supermarket layouts, why online grocery shopping might be worth trying out, and the absolute pain in trying to find specific products - seriously, which aisle is the honey on?!
Listen in as we ponder how might grocery stores be better designed for the customer and whether this is always in the business's best interest.
Originally recorded on 07 Dec 2020.
And as always, just remember, you don't have to have a fancy job title to start noticing and improving the everyday experiences wherever you work...
