Ep.2 - When usability falls off a cliff - Introductions

Geoff and Guy discuss their inspiration for this podcast, how their career paths influnced this mutual curiosity for observational design, and real life examples of what happens "when usability falls off a cliff".

Originally recorded on 30 Nov 2020.

Read the full transcript

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And as always, just remember, you don't have to have a fancy job title to start noticing and improving the everyday experiences wherever you work...