Art is subjective, that much is true. But what of art's role in experience, product, or service design? Utility and happiness can coexist can't they?
Read MoreUX is not a design, it’s a reaction to one
Being pedantic can be beneficial. We have no more ability to provide a “user experience” than wishing for a genie to bend someone's free will.
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I've always quite liked this UX approach phase diagram by peepaldesign for its simultaneous simplicity and level of detail
10 product research steps before delving into design
Talk is cheap, development is not. Observe, question, learn with these 10 quick and dirty steps.
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Courtesy of gdstream - "User Research Periscope" image taken 9 Sept 2015
Where I fall on the user research vs. UI design line
I just finished listening to the March 31 podcast of Human Tech with their guest Nick Fine (@doctorfine) who was brought on to introduce an idea that shouldn't be radical. He reiterated for all of us that a user experience (UX) is a thing that we all have, it's definitely not something you "do", and above all, research is your ultimate key to success.
One of the main misconceptions companies, stakeholders, and even some self-proclaimed "UX Designers" have when they consider "designing a user experience" is that designing a UI based on all of the best principles and practices will give them what they think they need. But as we know and try to teach, no amount of superb UI design will ever be a catch-all replacement for the need to perform in-depth user research to validate the core ideas being investigated and developed.
As with any good educational podcast, it leaves me wondering, "So where am I fitting in? Am I on the path I want to be on for the sake of us all?" ...
Read More"Please do not leave this page or go back"
UX design leader and instructor, Jared Spool, recently tweeted a common, seemingly-critical warning that we still see too often on eCommerce and bill-payment sites, "Your purchase is in progress. Please do not leave this page or go back." But this got me wondering, what catastrophic effects would there be if we were given these process-interruption warning in other moments of our lives and those systems failed to consider our needs?
"Your elevator is descending. Please do not press another floor button or the elevator cables will snap." Hmmm...
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Sticky notes outlining my quick interview questions, answers, and design notes for this #dailyux challenge of designing the perfect wallet
#DailyUX Challenge 1 - The Perfect Wallet
Whenever I'm told, "Make this thing", my first reaction is always, "Why?" In this first #DailyUX challenge, we were given the task of designing the perfect wallet for a friend. However, in order to satisfy that nagging "Why?" question, I knew that we'd all be better served by understanding my friend's current problems rather than jumping straight into the design phase of a releasable product, so that's what I set out to do...
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Hilariously Bad Security Fields
You've likely come across web forms with an interactive security checkpoint in the past such as during activity touchpoints like account sign-ups, logins, and finalising purchases. However, yesterday whilst doing a little competitor research, I came across one of the worst "security" fields that I have ever seen...
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Being Prepared for the Unexpected
User interviews sometimes occur in the unlikeliest of places; are you prepared for your next impromptu discussion?
Read MoreA beautiful welcome to a new workplace
Seeing their happy paths on the wall signaled their seriousness in embracing this ‘new’ world of UX-led design. It's time to get started!
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