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Where I fall on the User Research vs Experience Design line

April 18, 2018

When I'm testing out these decisions out with real people, I feel reassured that whatever this title would be, I'm providing value and reducing risk.

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In Research & Design Tags user research, psychology, UI design, UX design

"Please do not leave this page or go back"

December 22, 2017

I’m not saying we should remove error messages, but let's not treat them like a cop-out for addressing underlying systemic issues in design.

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In Research & Design Tags error prevention, visibility of system status, error messages, usability

Design the Perfect Wallet for a Friend | #DailyUX Challenge No.1

December 7, 2017

Set the timer and go! Initial interviews, investigating alternatives, identifying opportunities, defining the design, and validating viability.

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In Product, Research & Design Tags dailyux, challenge, value proposition, interviews, Product Design

How NOT to design security fields | a hilarious little punch-up

October 11, 2017

Taking the mickey out of poorly designed security fields to prove a point (and my penchant for the pedantic).

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In Research & Design Tags security, usability, placeholders, form design

On the value of being prepared for unexpected user interviews

August 28, 2017

User interviews may occur in the unlikeliest of places. How prepare are you for your next impromptu deep dive? Research readiness is invaluable.

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In Research & Design Tags user research, trello, user interviews

A beautiful welcome to a new workplace

August 26, 2017

Seeing their happy paths on the wall signaled their seriousness in embracing this ‘new’ world of UX-led design. It's time to get started!

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In Product, Research & Design, About Me Tags user story mapping, customer journeys, new job

How to get the complete picture from User Story Mapping

July 15, 2017

An easy way to discover every step and pain point in user’s process.

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In Research & Design Tags user story mapping, customer journeys, user research
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