Whenever I'm told, "Make this thing", my first reaction is always, "Why?" In this first #DailyUX challenge, we were given the task of designing the perfect wallet for a friend. However, in order to satisfy that nagging "Why?" question, I knew that we'd all be better served by understanding my friend's current problems rather than jumping straight into the design phase of a releasable product, so that's what I set out to do...
Read MoreHilariously Bad Security Fields
You've likely come across web forms with an interactive security checkpoint in the past such as during activity touchpoints like account sign-ups, logins, and finalising purchases. However, yesterday whilst doing a little competitor research, I came across one of the worst "security" fields that I have ever seen...
Read MoreBeing Prepared for the Unexpected
User interviews sometimes occur in the unlikeliest of places; are you prepared for your next impromptu discussion?
Read MoreA Beautiful Welcome
I can't fully express to you the deep joy I instantaneously felt upon walking into my new client's workspace and seeing two giant user journey maps taped up to the wall in all of their Post-it Note glory.
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