Geoff and Guy are finally back and recording together in person for the first time... from a phone... in a car. If you like your podcasts to really put you in the context of the moment, this episode is for you - road noise and all!
Highlights include:
💡 How can we make asking for product help more approachable?
💡 How can we drive in-store sales through service propositions?
💡 How can we reduce the feeling of elitism with specialty stores and services?
💡 What benefits might we see by paying a little extra for professional installation?
Originally recorded on 21 June 2022.
And as always, just remember, you don't have to have a fancy job title to start noticing and improving the everyday experiences wherever you work...
